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Public Computers & Services

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Technology & Digital Brochures

Learn more about our Digital Services!

 Ver esta página en español. 

Computing during COVID-19

The Aurora Public Library District is open for Public Computing. Appointments are no longer required. For the safety of our customers and staff, sessions are limited to 60 minutes per day.

Our community is experiencing substantial COVID-19 community transmission. Therefore, wearing a face mask is mandatory to enter all APLD library locations. We are following the CDC guidance to ensure we do our best to keep everyone safe.

Please note, we will adjust our plans as things continue to develop. Thank you for your patience with extended waiting periods during this time!

Computer Assistance

In order to maintain a safe distance, the Computer Assistant will provide remote help from their desk.

If you need assistance while using the public computers:

  • Remain seated and raise your hand to let the Computer Assistant know you need assistance.
  • A request to provide remote assistance will appear on your computer screen. Once you agree to privacy terms, the Computer Assistant will be able to see your screen and remotely take control of your computer.
  • Ask the Computer Assistant any questions you have by typing them into the chat feature. Please keep in mind that the Computer Assistant will have control over your computer and will be able to view all open websites and documents.

Please note: Computer Assistants can only provide remote help at this time. If you need hands-on assistance, you may bring one other person with you to your appointment.

FAQs

Do I have to wear a mask?

Our community is experiencing substantial COVID-19 community transmission. Therefore, wearing a face mask is mandatory to enter all APLD library locations. We are following the CDC guidance to ensure we do our best to keep everyone safe.

Do I need to maintain six feet of social distance while in the computer labs?

Yes. Markings on the floor will let you know where to walk in order to maintain safe social distancing standards.

How do I know that it is safe to use the computer?

The Aurora Public Library District takes the safety of our customers and staff very seriously. Every computer station will be cleaned in the morning and again in the evening. Additionally, there will be a mandatory 15-minute gap between sessions at the same computer, during which library staff will clean and disinfect the computer area.

Where are the computers located?

At Santori Library, you can find our public computers in the second-floor lab. At West Branch, public computers are located on tables in the center of the library. At Eola Road Branch, public computers can be found in the computer lab across the hall from the main library.

How long is a public computer session?

One 60 minute session will be allowed per day.

How many sessions can I have in a day?

All customers are currently limited to one computer session per day.

Can I bring guests with me?

You may bring one other person with you to your appointment. This person must observe all the same rules and must remain with you at all times.

Can I use the public computers without a library card?

Yes. Library staff will provide you with a temporary pass that will allow you one-time access to the computer.

I need to print a document!

You will be able to print documents as you normally would. You may also email a print request to printrequests@aurorapubliclibrary.org.

I need to scan or fax!

Scanning and faxing are available.

Digital Services

Public Computers

Aurora Public Library cardholders are currently entitled to one hour on the computer each day.
Non-resident cardholders are given guest passes at the Digital Services Desk. Visit our Internet and Computer Policy for more information.

Wifi Access

For Secure Network

Network: AuroraPublicLibrary

Password: yourlibrary

Chromebooks

Chromebooks are available for checkout for use in the library for two-hour increments and for use outside the library for one week.  

Chromebooks are available at the Courtesy Services/Circulation Desk on a first-come, first-served basis.

Customers are allowed to borrow one Chromebook at a time for 1 week (7 days) with no renewals.

The late fee for a Chromebook returned after the time due is $5/day with maximum of $20.

A Chromebook may be checked out by a customer (11 years old or older) with a valid Aurora Public Library card.
Customers may not install software on Chromebooks

Customers may not alter or delete any settings or configurations.

Customers are responsible for damage to or loss of Chromebooks and accessories as a result of accident, theft, misuse or neglect.

Customers are expected to report loss of or damage to the Chromebook or accessories to Courtesy/Circulation desk staff. Replacement cost for a damaged Chromebook may be between $200 and $300.

Customers should familiarize themselves with the Internet and Computer Use policy and all other applicable library policies.

Mobile Hotspots

Hotspots are also available at the library for 24/7 internet access from anywhere!

  • A hotspot may be checked out by a customer (11 years old or older) with a valid Aurora Public Library card.
  • Hotspots can be checked out for 1 week.
  • Hotspots are not eligible for renewal.
  • All components (hotspot, cord, charger, and two piece case) must be present upon return for the library to consider the item checked in.
  • Please return Hotspots to a staff member at the Courtesy Services desk.

 eSports

Registered library card holders can use the esports machines for 90 minutes with two 15-minute extensions (if no one else is waiting).

Hours

West Branch:

Mondays through Thursdays: TBD
Friday -Saturday: TBD
Sunday: TBD (During school year)

Eola Road Branch:

Monday – Thursday: TBD
Friday – Saturday: TBD
Sunday: TBD (During school year)