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Coronavirus Crisis Assistance for Individuals

Your all-in-one information resource for employment, benefits, taxes, and more.

Coronavirus Crisis Assistance for Businesses

Resources & Information for Individuals

Child Care
Covid-19 Emergency Child Care Provider Search
To find child care during the coronavirus crisis, call the statewide toll free number (888)228-1146,
Citizenship & Immigration
Informed Immigrant
Resources for immigrants during the coronavirus crisis.
USCIS Response to Covid-19
USCIS staff are continuing to perform duties that do not involve face-to-face contact with the public. However, USCIS will provide emergency services for limited situations.
World Relief Aurora
World Relief DuPage/Aurora fosters a movement among local churches to create welcoming communities where refugees and immigrants thrive.
2021 Illinois Rental Payment Program
ILRPP is an emergency rental assistance program designed to support households in Illinois that are unable to pay rent due to the COVID-19 pandemic.
COVID-19 Resources Related to Housing & Homelessness
Housing Action Illinois is a statewide coalition that has been leading the movement to protect and expand the availability of quality, affordable housing in Illinois for more than 30 years. Housing Action will make daily updates with new resources as they become available.
Homeless Shelters Guidance
This Illinois Department of Public Health (IDPH) guidance provides recommendations for homeless shelters and is intended to support response planning by homeless service providers.
IHDA COVID-19 Housing Resources Information
Illinois Housing Development Authority information for renters and homeowners.
Illinois Department of Human Services Resources
The Illinois Department of Human Services has resources to help, including Emergency and Transitional Housing and information for Homeless Youth. For Veterans, call 877-424-3838 for 24/7 access to the VA’s services for homeless and at-risk Vets.
Rental Assistance
The Illinois Housing Development Authority (IHDA) contracts with local agencies and select properties around the state to provide rental assistance. The contacts on this list below can help you apply and, if eligible, place you on a wait list for an appropriately sized apartment. You must be prepared to move into a participating property in order to receive rental assistance.
Illinoisans Experiencing Food Insecurity
Aurora Area Interfaith Food Pantry
The Aurora Area Interfaith Food Pantry drive-thru pantry runs on Tuesday and Thursday from 9AM until 12PM.
One cart per car. Please remain in your vehicle at
all times and do not roll
your windows down.
Food Pantries
Search for food pantries in your area.
Illinois Emergency Food Program
An alphabetic listing of all Illinois Emergency Food Program distribution sites, this list includes Food Pantries, Soup Kitchens and Homeless Shelters.
Marie Wilkinson Food Pantry
Marie Wilkinson Food Pantry and friends are dedicated to making sure no one is hungry!
Job Seekers
Illinois Worknet Center
To expand economic opportunity, the Illinois Worknet Portal utilizes partnerships and technology to expand seamless and real-time access to workforce development resources.
Aurora residents have access to JobNow, which offers expert live assistance in a one-on-one setting. Explore how to build an effective resume, preview the kinds of questions that will arise during a job interview, and learn the best steps to take towards the career you are interested in. You will need to enter your library card number and pin to sign in to the service.
Tips for Interviewing Online
Indeed's Video Interview Guide, including best location, body language, and practice and tech set up.
People with Disabilities
COVID-19 Resources for the Disability Community
Access Living has assembled a resource guide for COVID-19.
Covid-19 Special Shopping Hours for Seniors and Vulnerable Populations
The Illinois Retail Merchants Association has compiled a list of stores holding special shopping hours for senior citizens and other vulnerable populations. This list is updated frequently.
City of Aurora: Assistance for Senior Citizens
The CDC states older adults are at higher risk for severe illness due to the COVID-19 Coronavirus. Aurora is connected to many senior services care programs that will provide assistance, including meals, to our seniors.
Covid-19 and Unemployment Benefits FAQ
Unemployment benefits may be available to some individuals whose unemployment is attributable to COVID-19. The Illinois Department of Employment Security (IDES) recently adopted emergency rules to try to make the unemployment insurance system as responsive to the current situation as possible.
Schedule for claiming/certifying IL Unemployment Benefits
In order to process the extremely high volume of unemployment benefit claims due to COVID-19, the Illinois Department of Employment Security (IDES) has implemented a schedule for those filing claims online and over the phone.
Illinois Department of Labor FAQs Regarding COVID-19
The Illinois Department of Labor (IDOL) will continue to enforce all labor laws during the Covid-19 Crisis.
Restaurant Workers
Restaurant Workers' Community Foundation (RWCF) is working to collect information and links to resources that will help restaurants and workers deal most effectively with the COVID-19 Emergency.
Coronavirus FAQs: What Veterans need to know
VA call centers and some VA health facilities are currently experiencing very high numbers of calls. To help the VA address the most urgent needs first, use the frequently asked questions (FAQs) for routine or non-urgent questions.
Find VA Location
Veterans with symptoms such as fever, cough, or shortness of breath should immediately contact their local VA facility. VA urges Veterans to contact VA before visiting.
My HealtheVet
If you believe you may have COVID-19, use the VA’s My HealthEVet tool to send your provider a secure message and schedule a telehealth appointment. Veterans and their caregivers can also talk to a nurse by calling the Nurse Advice Line at 888-598-7793.

General Resources

 Find a COVID-19 Testing Site 

 City of Aurora COVID-19 Information & Resources 

 State of Illinois Response to the Coronavirus 

 COVID-19 Press Updates (IDPH) 

 Restore Illinois Mitigation Plan 

 American Rescue Plan and the ACA Marketplace 

 Federal Government Response to the Coronavirus (English) 

 Federal Government Response to the Coronavirus (Spanish) 

 Centers for Disease Control and Prevention (CDC) 

Vaccine Information

 IDPH COVID-19 Vaccine Information & FAQ 

 CDC Vaccine Information 

 CDC Advisory Committee on Immunization Practices (ACIP) 

County Health Dashboards

 DuPage County Covid-19 Dashboard 

 Kane County Covid-19 Dashboard 

 Kendall County Covid-19 Dashboard 

 Will County Covid-19 Dashboard 

Mental Health & Self Care

 Illinois Call4Calm Text Line 

 CDC Information on Stress & Coping 

 Headspace - Free Meditation 


The Centers for Medicare and Medicaid Services (CMS) opened a new COVID-19 Special Enrollment Period (SEP), February 15–August 15, 2021, at
CMS wanted to ensure that anyone who is uninsured would be able to have access to coverage regardless of their life circumstances, which means no documentation is required and coverage begins the very next month after enrollment.

Find more information here.

Income Taxes

The Internal Revenue Service announced that the nation's tax season will start on Friday, February 12, 2021, when the tax agency will begin accepting and processing 2020 tax year returns.

The deadline for filing 2020 tax returns is May 17, 2021.

The deadline to file for those requesting an extension on their 2020 tax returns is October 15, 2021.

Find coronavirus Information for Illinois taxpayers at Illinois Department of Revenue.

Payments on Credit Cards and Auto Loans

Credit Card Payments 

In this time of need, many credit card issuers are moving quickly to assist their customers by providing them with information and resources that may alleviate some of their financial burden. Please go to your financial institutions’ websites for information, or take a look at Credit Karma’s compiled list of credit card issuers’ assistance efforts and eligibility requirements.

Auto Loan Payments

Many lenders are offering auto loan relief programs to help their customers alleviate some of their financial burden. Find more information on Credit Karma.

Looking for Internet options? 

  • Comcast is opening up their Xfinity hot spot program to all at no cost. The details for the program are located here.
  • Comcast is now offering their lower cost internet plan here.

Information on Face Masks

 CDC Considerations for Wearing Cloth Face Coverings 

 CDC Use of Cloth Face Coverings 

 State of Illinois Guidance on the Use of Masks 

American Rescue Plan

Stimulus Payments

  • Single people making less than $75,000, heads of household making less than $112,500, and married couples filing jointly making less than $150,000 qualify for stimulus checks. People making up to $80,000 will receive partial payments.
  • Those with dependents will receive $1,400 per person, including college students and seniors claimed as dependents.

Unemployment Benefits

  • The American Rescue Plan extended unemployment benefits until September 6 with a weekly supplemental benefit of $300 on top of the regular $400 benefit.
  • The first $10,200 of unemployment benefits will be tax-free for people with incomes less than $150,000.
  • Find more information at the U.S. Department of Labor.

Tax Credits

  • For those without children, the American Rescue Plan increased the Earned-Income Tax Credit from $543 to $1,502.
  • For those with children, the American Rescue Plan increased the Child Tax Credit from $2,000 per child to $3,000 per child for children over the age of six and $3,600 for children under the age of six – and raised the age limit from 16 to 17. Individuals eligible for a 2021 Child Tax Credit will receive advance payments of the individual’s credit, which the IRS and the Bureau of the Fiscal Service will make through periodic payments from July 1, to December 31, 2021. This change will allow struggling families to receive financial assistance now, rather than waiting until the 2022 tax filing season to receive the Child Tax Credit benefit.
  • The American Rescue Plan also increased and expanded the Child and Dependent Care Tax Credit, making more people eligible and increasing the total credit to $4,000 for one qualifying individual and $8,000 for two or more.

Lower Health Insurance Premiums

  • The American Rescue Plan will lower or eliminate health insurance premiums for millions of lower- and middle-income families enrolled in health insurance marketplaces. This will help well over a million uninsured Americans gain coverage.
  • A family of four making $90,000 could see their monthly premium come down by $200 per month.
  • The American Rescue Plan provides a 100% federal continuation health coverage (COBRA) subsidy through September 1, ensuring that those who lose their jobs or lose their health care due to reduced hours don’t lose their health care.

Homeowner Assistance Fund

  • Provides a minimum of $50 million for each state.
  • An explicit mandate to prioritize socially disadvantaged households.
  • Prioritizes those homeowners that have experienced the greatest hardships, leveraging local and national income indicators to maximize intended impact. Applicable funding uses include delinquent mortgage payments.

Emergency Rental Assistance

  • Arms states and localities across the country to provide relief and assistance to vulnerable households.
  • Provides a minimum of $152 million for each state.

Single-Family Mortgage Foreclosure Moratorium and Forbearance

  • 2/25/2021: Fannie Mae and Freddie Mac (the Enterprises) are extending the moratoriums on single-family foreclosures and real estate owned (REO) evictions until June 30, 2021. The foreclosure moratorium applies to Enterprise-backed, single-family mortgages only. The REO eviction moratorium applies to properties that have been acquired by an Enterprise through foreclosure or deed-in-lieu of foreclosure transactions.
  • Borrowers with a mortgage backed by Fannie Mae or Freddie Mac may be eligible for an additional three-month extension of COVID-19 forbearance. This additional three-month extension allows borrowers to be in forbearance for up to 18 months. Eligibility for the extension is limited to borrowers who are in a COVID-19 forbearance plan as of February 28, 2021, and other limits may apply. 
  • COVID-19 Payment Deferral for borrowers with an Enterprise-backed mortgage can now cover up to 18 months of missed payments. COVID-19 Payment Deferral allows borrowers to repay their missed payments at the time the home is sold, refinanced, or at mortgage maturity.
  • Find more information at the Consumer Financial Protection Bureau.

Student Loan Forbearance

  • Payments for student loans held by the federal government are suspended until September 30, 2021.
  • Federal student loans will automatically have their interest rates set to 0% until September 30, 2021.
  • Find more information on the Federal Student Aid website.

Retirement Funding

  • The Butch Lewis Emergency Pension Plan Relief Act of 2021 restores financial health to more than 100 failing pension plans known as multiemployer plans (they covered more than one company's employees) for union workers.
  • Retirees will receive the benefits they were promised based on their years of work