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The Aurora Public Library is now open for Public Computer Appointments. Customers can call or make an appointment online to make a one-hour appointment to use a public computer, print, scan, or fax at the library.

Please note, we will adjust our plans as things continue to develop. Thank you for your patience with extended waiting periods during this time!

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Hours


Mondays: 10 a.m. - 6 p.m.

Tuesdays: 10 a.m. - 6 p.m.

Wednesdays: 10 a.m. - 8 p.m.

Thursdays: 10 a.m. - 8 p.m.

Fridays: 10 a.m. - 6 p.m.

Saturdays: 10 a.m. - 6 p.m.

Sundays: 1 - 5 p.m.

How It Works

1.     Make an appointment by calling 630-264-4117 or here. Appointments must be made no later than a day in advance—same-day appointments are not allowed.

2.     At the time of your scheduled appointment, enter the library at the designated entrance (see above map for details).

3.     A security guard will be stationed at the main entrance of each library location with a list of computer lab appointments for the day. Please give the security guard your name and appointment time at the door. They will direct you to the computer area.

4.     Please use the computer for essential work and limit any personal or recreational use. One 60 minute session is allowed per day. No time extensions will be given. Please note, a total maximum limit of 60 minutes is allowed in the library which may include a combination of Browse & Go and Public Computer appointments.

5.     In order to maintain a safe distance, the Computer Assistant will provide remote help from their desk.

If you need assistance while using the public computers:

  • Remain seated and raise your hand to let the Computer Assistant know you need assistance.
  • A request to provide remote assistance will appear on your computer screen. Once you agree to privacy terms, the Computer Assistant will be able to see your screen and remotely take control of your computer.
  • Ask the Computer Assistant any questions you have by typing them into the chat feature. Please keep in mind that the Computer Assistant will have control over your computer and will be able to view all open websites and documents.

Please note: Computer Assistants can only provide remote help at this time. If you need hands-on assistance, you may bring one other person with you to your appointment.

Make an appointment here!

FAQs

Do I have to wear a mask?

Yes. Face coverings are required at all times while inside an Aurora Public Library facility.

Do I need to maintain six feet of social distance while in the computer labs?

Yes. Markings on the floor will let you know where to walk in order to maintain safe social distancing standards. Please follow the signs and the directions of library staff and do not walk against the flow of foot traffic as indicated by the floor markings.

How do I know that it is safe to use the computer?

The Aurora Public Library takes the safety of our customers and staff very seriously. Every computer station will be cleaned in the morning and again in the evening. Additionally, there will be a mandatory 15-minute gap between appointments at the same computer, during which library staff will clean and disinfect the computer area.

Where are the computers located?

At Santori Library, you can find our public computers in the second floor lab. At West Branch, public computers are located on tables in the center of the library. At Eola Road Branch, public computers can be found in the computer lab across the hall from the main library.

Can I use a computer any time I want?

Appointments are strongly encouraged to guarantee a computer will be available for you. There is limited availability for walk-in computer use at each Aurora Public Library District location.

How long is a public computer session?

One 60 minute session will be allowed per day.

How many sessions can I have in a day?

All customers are currently limited to one computer session per day. Please note, a total maximum limit of 60 minutes is allowed in the library which may include a combination of Browse & Go and Public Computer appointments.

Can I bring guests with me?

You may bring one other person with you to your appointment. This person must observe all the same rules and must remain with you at all times.

How old do I have to be to schedule an appointment?

Customers over the age of 12 are allowed to use our public computers at this time.

Can I use the public computers without a library card?

Yes. Library staff will provide you with a temporary pass that will allow you one-time access to the computer.

I need to print a document!

You will be able to print documents as you normally would. You may also email a print request to printrequests@aurorapubliclibrary.org.

I need to scan or fax!

Scanning and faxing are available. Please make a note that you intend to use the scanning machine when making your appointment.  

Other Available Services

The library's online resources are still available, including 24/7 access to the digital library, homework help via our databases, getting a library card, and engaging with virtual programs. To find all our resources to use from home, visit www.aurorapubliclibrary.org/At-Home.

Customers can place items on hold from home, and library staff will contact customers when holds are ready to schedule a pickup time. For more information, please visit www.aurorapubliclibrary.org/curbside.

Beginning July 13, customers will be able to register for an appointment online or by phone to browse the library's collection in person. For the safety of our customers and staff, appointments are limited to one hour per day. For more information, please visit www.aurorapubliclibrary.org/browse-go.

Contact Us

Text "askapl" to 66746

Email us at www.aurorapubliclibrary.org/contact-us

Leave us a voicemail at 630-264-4117

Direct message us via our social media channels @APLibraryIL